Foreign Currency

Home » Royal Caribbean FAQ’s » Foreign Currency

What is an Onboard Expense Account (Seapass®)? How does it work?

An Onboard Expense Account, also known as your Seapass® onboard account, is the cashless system used for all onboard purchases and services.

The account may be set-up with either a credt card or as a cash account. You may establish a master account and add guests from your stateroom or another stateroom as authorized purchasers on your account.

For each purchase made onboard the ship you will receive a receipt at the point of sale. A final statement will be delivered to your stateroom on the final morning of your cruise vacation for your review.

Guests that set up a Seapass account with a credit card should verify the statement. If all purchases are correct, they will automatically be billed to the credit card.

Guests on a cash account will need to settle their statement onboard prior to disembarking. The ship will provide you with specific details.

The final charge for my SeaPass® was in a different currency. Why is that?

Our SeaPass onboard statement system places the final charge to your credit or debit card in the same currency that your reservation was made, unless otherwise specified. Additionally, some banks utilize what is termed Dynamic Currency Conversion in order to convert foreign purchases into your card’s issued currency. For more information regarding Dynamic Currency Conversion and if your credit or debit card uses this service, please contact your bank. Royal Caribbean does not process refunds for Dynamic Currency Conversion fees.

What is the currency conversion service?

Royal Caribbean generally bills onboard charges in US Dollars. We offer a service for our guests to bill their onboard charges in their local currency (rather than in US Dollars). This service uses highly visible, market-driven exchange rates so that there is full transparency and you know exactly what your charges will be in your home currency at the end of the voyage. The exchange rate used, as well as your total charges, will be printed on your final SeaPass® onboard statement before you leave the vessel.

By electing to bill your card in your home currency, you will not be charged any additional fees by your credit card issuer. Royal Caribbean will apply a one-time international currency exchange fee of 3% which will be included in the final SeaPass® onboard statement amount.

What credit cards are eligible for the currency conversion program?

Currently only MasterCard and Visa are eligible. All other card types are not eligible.

Are all currencies eligible for the currency conversion program?

No. Royal Caribbean currently supports the following currencies:
Australian Dollar (AUD
Canadian Dollar (CAD)
Swiss Franc (CHF)
Danish Krone (DKK)
British Pounds (GBP)
The Euro (EUR)
Hong Kong Dollar (HKD)
Japanese Yen (JPY)
Mexican Peso (MXN)
Norwegian Krone (NOK)
Swedish Krona (SEK)

When and where do I authorize Royal Caribbean to convert my onboard charges instead of my bank?

Authorization for participation in the currency conversion program can be selected during online check-in (on the bottom of the SetSail® Pass), but the final authorization is made at the port during the pre-cruise check-in.

Where does Royal Caribbean get the foreign exchange rate they use?

Royal Caribbean uses daily market rates published by Bloomberg, a reputable, New York-based financial service company.

When is the foreign exchange rate set?

The foreign exchange rate is generally set on the last business day prior to debarkation.

The rates are set on Friday for a Sunday or Monday debarkation because the financial markets on foreign currency are closed on the weekend and do not update the conversion rates before Royal Caribbean prints the final total of onboard charges.

Is the foreign exchange rate better than what my bank will charge me?

Banks typically use foreign exchange rates set by Visa or MasterCard, but could set their own exchange rates. Royal Caribbean uses daily published Bloomberg market rates. The Bloomberg market rate is a highly visible rate used by many financial professionals; it is a very competitive rate and will generally be as good as or better than foreign exchange rates produced by other sources.

Will there be a fee for the currency conversion if it is done by Royal Caribbean? What is it?

Yes, we charge a 3% international currency exchange fee for the service. The fee is applied to your total onboard charges at the end of the cruise.

Will the international currency exchange fee be better for me than what my bank will charge me?

Most banks will also charge an international currency exchange fee. There are a limited number of credit cards offered by banks that have low fees, and in a few instances the foreign transaction fees are waived (0%).

Royal Caribbean’s fee is very similar to most credit cards, but it is not guaranteed to be lower.

Can I change my selection later on during the cruise?

No. Unfortunately, once the selection to enroll or not enroll in the currency conversion program has been made, our systems do not permit us to change it.

Do I have to make a selection before getting onboard?

Yes, the onboard systems do not allow for changes to the currency conversion selection. Please opt in to the currency conversion program during the Online Check-In process or at the port of embarkation.

Is there currency conversion surcharge included in all foreign currency exchanges that take place onboard?

Yes, a currency conversion surcharge* will be included in all onboard foreign currency exchange rates for sailings beginning on or after October 1st, 2013.

*Surcharge subject to change.

Is the foreign exchange rate better than what my bank will charge me?

Foreign exchange rates continually fluctuate throughout the day. It is the guests responsibility to understand how competitive the rates are to make the best decision.

When is the foreign exchange rate set?

The foreign exchange rate is set at the beginning of each cruise.

Where does Royal Caribbean get the foreign exchange rate they use?

Royal Caribbean uses rates provided by Bank of America which includes our currency conversion surcharge. Bank of America is also the source of the currency onboard.

How much is the currency conversion surcharge?

As of October 1, 2013, the fee is about 3% of the rate schedule provided to us by Bank of America, but is subject to change without notice.

Will Union Pay be available fleet wide?

At this time, this service is only available onboard Mariner and Voyager of the Seas.

The DigiMarCon Difference

Business and marketing professionals have a lot of choice in events to attend.
As the Premier Digital Marketing, Media and Advertising Conference & Exhibition Series worldwide
see why DigiMarCon stands out above the rest in the marketing industry
and why delegates keep returning year after year

Global Event Series

DigiMarCon is the Largest Digital Marketing, Media and Advertising Conference & Exhibition series in the world, with annual events held in all continents (North America, Latin America, Europe, UK, Asia Pacific, Middle East and Africa) in 13 countries (United States, Canada, Australia, New Zealand, United Kingdom, Ireland, Netherlands, Spain, Brazil, Singapore, India, United Arab Emirates and South Africa), across 33 cities (New York, Philadelphia, Boston, Toronto, Vancouver, Montreal, Houston, Dallas, Chicago, Los Angeles, San Francisco, Seattle, Washington DC, New Orleans, Atlanta, Detroit, Miami, Denver, San Diego, Phoenix, Las Vegas, Honolulu, London, Dublin, Amsterdam, Barcelona, Johannesburg, Cape Town, Dubai, Sydney, Auckland, Singapore and Sao Paulo). All DigiMarCon Events can be attended in-person or online. Wherever you are located there is a regional DigiMarCon event nearby you can attend.

5-Star Luxury Event Venues

DigiMarCon Conferences are held in top luxury 5-star event venues across the world such as; Royal Caribbean Cruise Ships, Olympic Stadiums, Marina Bay Sands Expo & Convention Centre and Wynn, JW Marriott, Marriott Marquis, Hyatt Regency, InterContinental, The Westin, Renaissance, Hilton, Conrad, W, Sheraton, Loews and Sofitel Hotel properties. Discount hotel room rates at each venue hotel means no hassle getting to and from the venue each day.

Extensive & Memorable Networking Experiences

Building relationships matter! At DigiMarCon Conferences we have more networking breaks on our program than others. On average there are 8 Networking breaks at each event giving delegates ample opportunities in a relaxed atmosphere to meet others over the 2-days at the event; from 1-hour round table networking luncheons to 3-hour dinner receptions. These networking breaks are set in picturesque locations to facilitate memorable experiences while fostering new relationships. Such experiences include enjoying cocktails and the Sunset over the Pacific Ocean on a private Ocean Terrace in Santa Monica, to being on the Sydney Olympic Stadium playing arena at night enjoying cocktails under the lights, to dining at the 360 Revolving Restaurant at the top of the CN Tower in Toronto for a Dinner Reception, enjoying cocktails on a private promenade overlooking Times Square in New York City, or having fun at the Dazzles Night Club onboard the Royal Caribbean Oasis of the Seas for a Farewell Party, etc.

Industry Thought Leaders from Leading Brands

DigiMarCon Keynotes, Panels and Master Classes are facilitated by the foremost thought leaders in the industry, from celebrity social media influencers to CMO’s from the largest Fortune 500 company brands that are disrupting the digital marketing, media and advertising industry, such as Google, Facebook, Microsoft, Amazon, Oracle, Adobe, eBay, Netflix and more. All presentations are pitch-free, and include actionable takeaways, case studies, strategies and tactics, ready to be applied when back in the office.

Premium Comfortable Meeting Spaces

At DigiMarCon Conferences you are never ‘left in the dark’…. literally, in a large room far away from the stage and speakers, crushed in tight theater seating, without even a table, while sitting in the dark. At DigiMarCon all delegates have premium meeting space in luxurious ballroom well-lit spaces, with comfortable seating with table enabling delegates to use their laptop to take notes with ample charging facilities onsite in a comfortable space to learn and thrive. All tables are situated close with direct view of the stage.

Value for Money & Generous Discounts

DigiMarCon Conferences are affordable to attend, from single-day event passes up to two-day VIP options at a fraction of the cost of other industry events. We offer significant discounts for early bird registrations. Additionally, on top of time-limited discount pass rates, because budgets are tight, we want to make sure all groups have a chance to attend DigiMarCon. For government employees, students, academic, startups, non-profit organizations and teams, we offer generous discounts off the prevailing registration price.

Collaborative Learning & Audience Participation

Attend DigiMarCon and you become part of the show! DigiMarCon Conferences tap into the talent of the room, drawing from the knowledge and experience of the professionals in the audience. All DigiMarCon events include regular interactive question and answer sessions with speakers and the audience ideal for collaboration, audience polls, along with ice-breaker and group exercises, steered by charismatic Emcees.

Meet the Speakers in Person

DigiMarCon Conferences put you right up and close with the speakers giving you the opportunity to meet these social media influencers which you follow in person. Speakers are never hidden in private speaker rooms away from the audience, they are in the auditorium sitting right beside you and participating.

Exceptional Customer Service

Attending a conference is a well-researched decision. There are many factors to consider such as location, time, venue, cost, speakers, content, etc. At DigiMarCon our results-obsessed Customer Service team are at your service before, during and after the event to help with your needs. It’s at the core of what we do — it drives our business. Offsite, we are ready to assist you via phone, ticket or chat. Onsite at our Conferences, friendly DigiMarCon staff serve as your hosts. They welcome your input and are happy to assist you.

TECHSPO Technology Expo

At all DigiMarCon Conferences is the co-located exclusive event TECHSPO Technology Expo, which showcases the new generation of technology and innovation, including; AdTech, MarTech, Internet, Mobile and SaaS technologies. Be inspired, amazed and educated on how these evolving technologies will impact your business for the better. Unlimited Access to TECHSPO Technology Expo is included with all DigiMarCon passes.

On Demand Library Access

DigiMarCon All Access & VIP Passes include a 12-month on demand access to hundreds of hours of DigiMarCon speaker keynotes, panels and master class presentations from recent DigiMarCon Conferences, including videos, slide decks and key takeaways, available on demand so you can watch what you want, when you want.

The Largest Digital Marketing, Media & Advertising Community

Attendees of DigiMarcon Conferences gain membership to an exclusive global Digital Marketing, Media and Advertising Community of over 500,000 worldwide subscribers to our award-winning digital marketing blog and over 100,000 members to the International Association of Digital Marketing Professionals (visit This global community comprises of innovators, senior marketers and branders, entrepreneurs, digital executives and professionals, web & mobile strategists, designers and web project managers, business leaders, business developers, agency executives and their teams and anyone else who operates in the digital community who leverage digital, mobile, and social media marketing. We provide updates to the latest whitepapers and industry reports to keep you updated on trends, innovation and best practice digital marketing.

Safe, Clean & Hygienic Event Environment

The events industry has forever changed in a world affected by COVID-19. The health and safety of our guests, staff and community is our highest priority and paramount. The team at DigiMarCon is dedicated to ensuring a great experience at our in-person events, and that includes providing a safe, clean and hygienic environment for our delegates. Some of the key areas we have implemented safe and hygienic measures include;

  • Limiting Venue Capacities to allow for Social Distancing
  • Health and Safety Protocols
  • Safe Food and Beverages and Food-handling
  • Sanitation Stations with Hand Sanitizer and Wet Wipes Dispensers
  • Sanitation and Disinfection of Common and High-Traffic Areas
  • Physical Distancing Measures Between Attendees
  • Social Distancing Room and Seating Configurations
  • Non-Contact Thermal Temperature Scanning

Hybrid Events: Attend In-Person or Online

DigiMarCon has always been industry leaders of the Hybrid Event experience for years (a hybrid event combines a "live" in-person event with a "virtual" online component), no one needs to miss out on attending our events. Each DigiMarCon Conference can be attended in-person (with a Main Conference, All Access or VIP Pass) or online (with a Virtual Pass) giving attendees a choice for the experience they want to have. Attending virtually by viewing a Live Stream or On Demand enables participation by people who might be unable to attend physically due to travel or time zone constraints or through a wish to reduce the carbon footprint of the event. If you would like to meet the speakers, network with fellow marketing professionals at refreshment breaks, luncheons and evening receptions, check out the latest Internet, Mobile, AdTech, MarTech and SaaS technologies providers exhibiting then it is highly recommended to attend DigiMarCon in-person. As the largest Digital Marketing, Media and Advertising Conference series with events in 33 international cities worldwide, across 13 countries, there is bound to be a DigiMarCon Event near you to attend in-person if you can.

High-Profile Audience From Leading Brands

DigiMarCon Conference Series is the annual gathering of the most powerful brands and senior agency executives in your region. The Sharpest Minds And The Most Influential Decision Makers - Together for Two Days.

Who Attends Our Conferences
Brands • Agencies • Solution & Service Providers • Media Owners • Publishers • Entrepreneurs • Start-Ups • Investors • Government • Corporates • Institutes of Higher Learning